Guarantee
The online store GPSM.ua values its reputation, so only high-quality products that do not have any flaws are on sale. All products from the catalog are covered by a guarantee. After receiving the order, the Law of Ukraine of 01/13/2006, designed to protect the rights of the consumer, comes into force. Each buyer has an inalienable right to exchange and return goods within 14 days.
If the consumer finds defects, we return the money or change the product for a working one. However, the fact of a defect must first be confirmed in our service center. In addition, this defect must be a factory defect. We do not provide an exchange or refund in the event that a malfunction occurs due to the fault of the buyer.
Exchange and return conditions
- the presence of a factory box;
- the product has not been used and looks like new;
- the original equipment has been retained.
Why choose our store:
- We are always ready to help the buyer.
- We return the money if the goods turned out to be defective or simply did not fit.
- Always open to dialogue.
What to do for a buyer who wants to return or exchange an item:
- Call our store and ask the manager your questions.
- Give your order number.
- Describe the problem.
- Then you will receive instructions on further actions in SMS.
Seller's obligations
- pick up the goods that were sent within 3 days from the date of contact for exchange and return;
- conduct an examination and form a conclusion within 10 days;
- write off the goods, replace it with a suitable one within 7 days after the examination.
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